Privacy statement

EEVY is the controller for the personal data processed through this website and through the connection with your charger. You find our company and contact details on the contact page; these will be completed with the final details.

If you have a question about this statement or about your data, contact us through the contact form.

Contact details: name, email address, phone number, address details and, for business participation, company name and Chamber of Commerce number.

Charging data: identification of your charger, brand and model, and per session the time, the duration and the number of kilowatt hours charged.

Payment details: the account number we pay your fee into and the related payout history.

Technical data: data about your visit to the website, such as the device used and the pages visited, as far as needed for operation and security.

We process your data to perform the agreement with you: connecting the charger, registering charging sessions, selling the volume and paying out your fee. The legal basis is performance of the agreement.

For our administration and for keeping registrations we rely on our legal obligations. For improving our service and for security we rely on our legitimate interest.

For optional communication, such as a newsletter, we ask your consent in advance. You can withdraw that consent at any time.

We keep contact and account data for as long as you take part and for a limited period afterwards so we can handle questions.

We keep registrations of supplied energy and the related payouts for as long as legal retention periods require, in principle seven years.

Data we no longer need is deleted or made untraceable.

We only share data when the service requires it: with the provider of your charger or charging backend to read sessions, with parties buying the volume, and with service providers for hosting, payments and administration.

We conclude processing agreements with these parties stating that they may only use your data for the agreed purpose. We do not sell your data to third parties for marketing purposes.

Where data is processed outside the European Economic Area, we ensure an adequate level of protection.

We take appropriate technical and organisational measures to protect your data, including encrypted transport, access management and logging.

If you suspect a vulnerability or a data breach, report it to us through the contact page so we can investigate.

You have the right to access, correct or delete your data. You can also object to certain processing, have processing restricted and request your data in a common format.

You can submit a request through the contact form. We reply within one month in principle. If you disagree with the outcome, you can file a complaint with the Dutch Data Protection Authority.

We use functional cookies that are needed to make the website work. We only place analytics or marketing cookies with your consent.

This section will be completed once the final cookie settings are established.

We may adjust this privacy statement, for example for new functionality or changed regulations. The current version is always on this page with the date of the last change.